Vintage Sunflower Design Summery Sunday Vibes Rug

Matterial: This carpet was made of high quality polyester, soft hair fabric surface which are soft touch, wear-resistant.
Thickness: 8 - 9 (mm).
The bottom of the ground uses non-woven fabric and point plastic bottom, more anti-slip, durable.Hand washable and Machine washable, easy to clean.
Widely Usage: It"s can be used as a doormat, area rug, bath rug, yoga mat and more.

Note:
Since the size is manually measured, please allow a 1 - 3 (cm) dimensional error.
Products need to folding for shipping, there will be folding marks, not a quality issue, please rest assured that the use of carpets.
As a result of the production batch, the light intensity photography effect will have a color difference.

At Valleyds, your privacy matters. We want to be transparent about why we collect your personal information and how we use it to serve you better.

Why do we collect your personal information?

We collect your data to:

• Process and complete your orders accurately and on time
• Communicate important updates about your order and our services
• Provide personalized customer support tailored to your needs
• Improve our website, products, and overall shopping experience

Why do we need your contact details?

Your contact information (like your email, phone number, and shipping address) helps us:

• Confirm your orders and send timely updates
• Reach you quickly if there’s an issue with your purchase
• Deliver your products efficiently and securely

Why do we require payment information?

Payment details are essential to:

• Process your transactions securely through trusted payment gateways
• Protect you and us from fraud and unauthorized payments

We never store your payment card information on our servers.

Why do we keep your data after purchase?

Keeping certain data allows us to:

• Assist with returns, refunds, and exchanges
• Resolve any disputes or concerns about your orders
• Comply with legal and financial obligations

Why do we share your information with third parties?

We only share your information with trusted partners who help us:

• Ship your orders to your doorstep
• Process payments securely
• Improve our services (e.g., marketing platforms, customer support tools)

We require these partners to protect your data with the same care we do.

Why do we use cookies and tracking technologies?

Cookies help us:

• Understand how you use our website
• Personalize your experience and show relevant offers
• Analyze traffic and improve site functionality

You can manage cookie preferences in your browser settings.

Why do we protect your data with security measures?

We implement strict security protocols because:

• Your data’s safety is our priority
• We want to prevent unauthorized access or breaches
• We are committed to maintaining your trust and confidence

Why don’t we collect data from children?

Our services are not designed for children under 16 because:

• We want to protect children’s privacy and comply with legal requirements
• We do not knowingly collect personal information from minors

If you are a parent and suspect your child’s data has been collected, please contact us immediately.

Why should you contact us about your privacy?

If you have questions, concerns, or want to exercise your rights regarding your personal data (like access, correction, or deletion), we’re here to help. Reach out at support@valleyds.com, and we’ll respond promptly.

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

Eligibility for Returns:

To be eligible for a return, your shirt must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase (your order information).

Return Window:

You have 30 days from the date you receive your order to initiate a return.

How to Initiate a Return:

To start a return, please contact us at support@valleyds.com. Please include the following information in your return request:

• Your order number and full name
• Proof of purchase (a screenshot of your order information)
• Reasons for return
• To make the process as smooth as possible, please attach a video or photo of the product that is defective or damaged.

Once we receive and confirm your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., you received a wrong or defective item). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Refunds:

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days. Please note that it may take an additional 3-5 working days for the credit to appear in your account, depending on your bank or credit card company.

Damaged and Wrong Products or Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong thing so that we can evaluate the issue and make it right.

Exchanges:

We only exchange damaged products, wrong products, wrong sizes, or defective products. If you need to exchange an item for one of these reasons, please don’t hesitate to contact us at support@valleyds.com.

Contact us

If you have any questions about our return and exchange policy, please contact us at support@valleyds.com.

Shipping Area

We proudly deliver to all 50 U.S. states, including Alaska and Hawaii. At the moment, international shipping is not available. However, expanding to global markets is part of our roadmap, and we hope to serve international customers in the near future.
Please note that we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

1. Order Processing

Once your payment is successfully confirmed, we begin preparing your order. This typically takes 1-2 business days.

• Orders placed before 2:00 PM EST on regular business days are usually processed the same day.
• Orders placed after 2:00 PM, on weekends, or on federal holidays will begin processing the next business day.
• If we anticipate any delay due to high volume or inventory issues, we’ll notify you via email.

During peak seasons (e.g., Black Friday, holidays), please allow for up to an additional 1-2 days for processing.

2. Estimated Delivery Time

Delivery usually takes between 5 to 8 business days from the time your order has been processed and shipped.

While most packages arrive on schedule, please be aware that actual delivery time may vary depending on:

• Your location (urban vs. rural)
• Weather conditions
• Carrier volume or service disruptions
• National holidays

If you haven’t received your order after 10 business days, please contact us so we can investigate and resolve the issue.

3. Shipping Partners

To ensure reliable and timely delivery, we partner with well-established carriers including:

• USPS (United States Postal Service)
  
• UPS (United Parcel Service)
  
• FedEx
  

Our logistics system automatically selects the best available carrier based on your location and delivery speed, giving you the fastest and safest option.

4. Shipping Cost

We charge a flat shipping rate of $6.99 for all domestic orders, regardless of location or package size.

There are no hidden charges or surprise fees at checkout  –  what you see is what you pay.
Occasionally, we may offer free shipping promotions, which will be clearly announced on our website and marketing channels.

5. Tracking Your Order

Once your package is shipped, you’ll receive a confirmation email with your tracking number and a link to monitor the shipment’s progress in real time.

You can expect to:

• Track when your order leaves the warehouse
• See estimated delivery dates
• Receive status updates as your package moves through the network

If your tracking link does not update after 72 hours, feel free to reach out to our support team for assistance.

6. Shipping Issues and Support

If you encounter any of the following problems:

• Your tracking status hasn’t updated for more than 5 days
• Your order is marked as delivered but cannot be found
• Your package was damaged in transit
• Your shipment hasn’t arrived within 10 business days

Please don’t hesitate to contact us. We’re here to assist and make it right.

Reach out to us at: support@valleyds.com

Our team will respond as quickly as possible (usually within 1 business day) and will work with you to resolve any shipping issues, including filing claims with the carrier or issuing replacements/refunds where appropriate.